Resize & Engraving
Note: All after sales services including resizings, engravings and repairs will be paused from November 18th through January 15th due to the holiday season and to allow our craftsmen the time needed to service your pieces. Your 30-day free resizing and engraving window will be prolonged and thereby still be valid.
- If the size of your ring isn’t quite right, we offer 1 complimentary resize per ring from our Engagement & Wedding Collection within 30 days of delivery.
- The processing time of a resize is up to 4 weeks and we cover all shipping costs back and forth.
- For most rings it is possible to resize 3-4 EU sizes up or down. Rings with a pavé diamond band can be resized maximum 1 EU size up or down. Full Eternity Bands and Forever Bands cannot be resized and must be exchanged.
- If your ring needs to be resized outside of our resize allowance we will instead perform an exchange and have a new ring made for you in the accurate size. This service is free of charge within the 30-day window.
- For an exchange to be approved it is important that your ring is returned to us in unused condition within 30 days of delivery.
- Any additional resize or resize requests after the 30-day mark will cost 800 SEK / 80 EUR. If your resize request is outside of our resize allowance, you may need to reset your ring for an additional cost.
- Email us at email@example.com to initiate a resize or reset request and we will provide you with further instructions.
- We offer complimentary engraving of rings from our Engagement & Wedding Collection on purchase or within 30 days of delivery.
- You can also purchase an engraving for your ring after the 30-day mark. The price for engraving is 600 SEK / 60 EUR per ring and includes all shipping back and forth.
- The processing time of an engraving is up to 4 weeks when performed after purchase.
- Our engraving is exclusively made by hand in a cursive font and we allow up to 25 characters including spacing. It is possible to engrave letters, numbers and signs as well as some available symbols.
- Kindly note that engraved rings cannot be returned and we can only offer engraving on rings from our Engagement & Wedding Collection.
- Email us at firstname.lastname@example.org to initiate an engraving and we will provide you with further instructions.